Made for growing adventures.
Products
Frequently asked questions
Can I return my order?
Absolutely! If you change your mind, you can return your order within 30 days of receiving it. Please make sure the product is undamaged — using the original packaging is recommended for a smoother return process.
Please note that return shipping costs are the responsibility of the customer. But don’t worry — we’ll guide you through every step to make the return process simple and stress-free 💛
When will I get my order?
We totally get how exciting it is to receive your order, and we’re just as eager to get it to you! 💛
Here’s a general idea of delivery times after you place your order:
- North America: around 12 business days
- Europe: around 7 business days
- Australia: around 7 business days
- South Korea: around 5 business days
Please note that delivery times can vary depending on your location and any unexpected customs delays. But don’t worry — we always do our best to process and ship your order as quickly as possible to make sure it arrives on time. ✨
If you ever have any questions, we're always here to help! 😊
How can I track my order?
Once your order is placed, please allow 2–3 business days for us to get it ready, transport it to customs, and process the export.
We’ll email you the international tracking number as soon as it's available. You can also log in to your account and check “My Orders” to track the progress anytime. We totally understand you're excited to receive your order — and we’re doing our best to get it to you as soon as possible 💌